Terms & Policies
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INSTRUCTOR CHANGES:

Instructors and classes are subject to change without notice.  Please check the current schedule for updates.

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CLASS PURCHASES:

All classes must be prepaid.  We accept all major credit cards.  A current card must be on file for all active accounts. Core + Co is not responsible for any bank overdraft fees that may occur from late fees.

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GRIP SOCKS REQUIRED:

Grip socks are required for all classes and are available for purchase in the studio.

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LATE ARRIVALS:

We have a five minute grace period when class begins. If you are more than 5 minutes late to class, you may be unable to join the class.

If you are new to Core + Co, you must arrive 10 minutes before the start of class to get an introduction to the Megaformer. If you don’t arrive early, you will not be permitted to take class. 

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CANCELLATION POLICY:

Life happens and you may need to cancel class. We have a 12-hour class cancellation policy. That means you can cancel up to 12 hours before the class start time and the class will be credited back to your account.

If you need to cancel a reservation, log in to your account, go to My Info, click My Schedule and click Cancel next to the class time. If you have trouble cancelling or have any questions, email us at info@coreandco.fit.

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LATE CANCELLATION/NO SHOWS:

If you cancel less than 12 hours before a class, you will lose your class credit. Members will be charged a $25 fee. If you do not show up for a class, you will lose your class credit plus incur a $15 no show fee. Members will be charged a $35 no-show fee. Due to our small class size, this policy is strictly enforced.

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WAITLIST:

If a class you’d like to take is full, you may place yourself on the waitlist. In order to do so, you must purchase a class or series. If you do not get a spot in the class, the class credit will be returned to your account. If a spot opens, you will be added to the class and receive an email confirmation. 

All classes have a 12-hour cancellation policy, so if you’re added to a class from the waitlist more than 12 hours before the start of class, be aware the 12-hour cancellation still applies. If you no longer want a spot in the class, you will need to remove yourself from the waitlist at least 12 hours in advance of the class. If you are added to the class and fail to remove yourself in time, you will lose the class credit. Please note that the waitlist locks and becomes void at the 12-hour mark – therefore, potential spots in the class are available on a first come first serve basis. 

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REFERRAL PROGRAM:

Core + Co offers a referral program, where clients can earn a free class for every three new clients they refer to the studio.  New clients must not have not attended a Core + Co class in the past.  To get credit for the referral, email us with your friends’ names.  Not redeemable for cash.